Question 1

How much does delivery cost?

Accepted Answer

Local delivery
We offer $19.95 flat rate delivery to postcodes in our local area.
Local postcodes include: 4551, 4553, 4555, 4556, 4557 & 4575.

Postcodes outside our local area
Delivery will be calculated in the checkout.

Question 2

Which Sunshine Coast suburbs do you deliver to?

Accepted Answer

We deliver to all major Sunshine Coast suburbs including Caloundra, Pelican Waters, Golden Beach, Moffat Beach, Currimundi, Kings Beach, and many more.

We offer $19.95 flat rate delivery to postcodes in our local area.
Local postcodes include: 4551, 4553, 4555, 4556, 4557 & 4575.
For postcodes outside our local area, delivery will be calculated in the checkout.

We can deliver to: 
- residential places. Please leave notes in the checkout about dogs, gates or any other obstacles our courier may face.

- commercial places. Please leave notes in the checkout for our courier, ie if there is an admin desk or instructions on how to get in.

- hospitals. Please leave notes in the checkout and tell us the ward name and room number and the correct hospital eg. Sunshine Coast University Hospital vs Sunshine Coast University Private Hospital.

Question 3

Do you have a physical shopfront?

Accepted Answer

We don't have a physical shopfront the moment, as we're an online store only.

From time to time we attend markets and have pop up shops, so make sure you're following us on the socials to get the updates on upcoming events.

Question 4

Can I get flowers delivered today on the Sunshine Coast?

Accepted Answer

Yes you can. Same-day delivery is available Monday to Saturday if orders are placed before the daily cut-off time. We deliver throughout Caloundra and Sunshine Coast suburbs.

Question 5

How can I contact you?

Accepted Answer

You can send us a message via our Contact Us (https://www.sunshinecoastflowersandgifts.com.au/contact)page, as we'll get back to you as soon as we can. We monitor our inbox Monday - Saturday.

Question 6

What payment methods do you accept?

Accepted Answer

We accept debit/credit cards, PayPal, Apple Pay and Afterpay.

Question 7

Do you do wedding flowers?

Accepted Answer

No, unfortunately we do not do wedding flowers.

Question 8

Do you sell wholesale flowers?

Accepted Answer

Unfortunately we do not sell flowers wholesale.

Question 9

What is your refund policy?

Accepted Answer

We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem. This is when the item: 
• has a problem that would have stopped someone from buying the item if they had known about it 
• is unsafe 
• is significantly different from the sample or description 
• doesn’t do what we said it would, or what you asked for and can’t be easily fixed

Frequently Asked Questions

Sunshine Coast Flowers and Gifts